SHIPPING POLICY
Delivery Time
- Standard delivery: 7–15 business days
- Some products may take longer depending on size, demand, or logistics
Shipping Guarantee
If your order does not arrive within 30 days, you are eligible for:
- A replacement shipment, or
- A full refund
Tracking
Tracking information will be provided once your order has shipped.
Shipping Disclaimer
Delivery times may be affected by:
- Customs clearance
- Carrier delays
- Weather or logistical disruptions
Torvex is not responsible for delays caused by external shipping carriers; however, we will assist in resolving any issues.